A. Information Collection
Solutions by Saly, LLC is the sole owner of the information collected on Solutions by Saly, LLC. Solutions by Saly, LLC collects information from our users at several different points on our site. We use this information to fulfill your order, send you requested product or service information, respond to customer service requests, send you marketing communications, administer contests surveys or sweepstakes you may have entered, and improve the customer experience while on our site. We reserve the right to disclose information about you as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our site. We may purchase additional data about our customers from third party sources and combine it with the information we have already collected in order to assist us with our marketing activities.
In order to open an account a user must first complete the registration process. During registration a user is required to give a name and email address. We use this information to contact the user about our services even if they have not placed an order.
C. Communications from the Site
Special Offers and Updates: Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. If you do not wish to receive future emails, please see the Choice/Opt-out section below.
D. Customer Service
We communicate with users on a regular basis to provide requested services. Both our production and customer service staff use email and phone information to communicate with customers about issues pertaining to their orders.
E. Social Media
F. Blog and Testimonials
Our site offers a publicly accessible blog. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us via email at firstname.lastname@example.org.
G. Cookies and Other Technologies
A cookie is a piece of data stored on the user's computer tied to information about the user. We use persistent cookies. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Cookies may be used by Solutions by Saly, LLC in the order section in order to uniquely identify users, associate user files with orders, and to enable the shopping basket. Our site cannot be used with cookies turned off.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see "Choice and Opt-out."
H. Log Files
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.
We are committed to protecting your information. Security measures are in place on this site to protect against the loss, misuse, and alteration of the information under our control. We offer industry-standard security measures available through your web browser. When you are on this site, the sensitive information you provide such as credit card and financial information is encrypted with secure socket layer (SSL) technology and scrambled en route and decoded once it reaches us. Please remember that e-mail, which is different from the encrypted sessions above, is not secure. Therefore, we ask that you do not send sensitive information such as credit card or account numbers to us via an unsecured e-mail message.
J. Information Disclosure and Your Choices
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
We use an outside shipping company to ship orders, an email service provider to submit email communications to you on our behalf, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
If Solutions by Saly, LLC should go through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. If as a result of the business transition, the users' personally identifiable information is to be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email, emailing us at email@example.com by Saly, LLC.com or by following the unsubscribe instructions within the email.
Our site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this site.
M. Notification of Changes
N. Access to Correct/Update/Deactivate
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or request that it be deleted/deactivated by accessing your Solutions by Saly, LLC account or by contacting us at the address listed in the Contact Information section.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
O. Contact Information